Supportive HIV Care Coordination
Full Health Clinic Services
Personal Care Manager
HIV Care Services
Common Questions
General Questions
Upon a positive HIV result, we set up care coordination with you. This means we are with you every step of the way. We set up referrals to local HIV treatment providers that we trust. Over the following three months, we check in with you and the provider regularly to ensure proper treatment is occuring. We’ll also recommend you to our in-house mental health care providers to help with the mental load this news can bring.
We provide connection to HIV Care Services, which means we refer you to the best HIV Care Providers we know and trust. Plus, we’ll check in with you and your provider often to ensure all is going well.
Yes, HIV care services are covered by insurance.
At Our Lives Indy and Raphael Health Center, no one will ever be denied care due to an inability to pay for services. Raphael Health Center accepts Medicaid, Medicare, and many types of commercial insurance. In addition to these, we operate the Federal Sliding Fee Discount Program. This program allows you to receive medical, behavioral, optometry, and dental health services at a discounted rate based on your family size and income.
If you qualify for the Federal Sliding Fee Discount Program and have private insurance, Medicaid, or Medicare, you still receive the full benefit of the Sliding Fee. After insurance/Medicaid/Medicare are billed for your care, any remaining balance is billed at your qualifying tier on the Sliding Fee Scale.
To take advantage of the Federal Sliding Fee Discount Program, patients must meet with a Financial Navigator at Raphael Health Center to enroll. To schedule an appointment with a Financial Navigator, call 317-926-1507 Monday-Friday between the hours of 7:30AM and 5:00PM.
During your appointment with a Financial Navigator, Raphael Health Center staff will provide information on eligibility for Medicaid, Marketplace, HIP Enrollment, and the Federal Sliding Fee Discount Program, as well as assist you in enrolling for programs for which you qualify.
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Mental Health Services
You don’t have to go through a diagnosis alone
Testing positive for HIV can bring up a lot of emotions. Our Lives Indy is here for you every step of the way during your care journey. We’ll be in your corner with care coordination and mental health services so you can continue living life to the fullest.
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HIV Care Coordination Questions
HIV care coordination means that Our Lives Indy staff will connect you with a trusted doctor in the area to help you manage HIV. We will check in with you about appointments to ensure you are continuing to receive the care you need. Our Lives Indy also provides mental health services as part of our HIV care coordination and management.
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Mental Health Services Questions
Treating your mental health after an HIV diagnosis is just as important as looking after your physical health. Raphael Health Center provides the following mental health services to HIV care patients:
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Depression Screening
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Anxiety Management
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Quit Smoking Programs
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Family Counseling
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Individual Therapy
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Substance Abuse & Addiction Treatment
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Mental Health Counseling
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Medication-Assisted Treatment (MAT)
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Housing, Job, Food, or Transportation Assistance
We help Raphael Health Center patients get the day-to-day essentials they need. After becoming a patient, you can talk to your provider or a staff member for more information on help with housing, jobs, food, or transportation.
Other Services Offered at Our Clinic
Pharmacy Hours:
Monday
8:00am-12:30pm
1:30pm-5:00pm
Tuesday
8:00am-12:30pm
1:30pm-5:00pm
Wednesday:
11:00am-3:00pm
3:30pm-7:30pm
Thursday
8:00am-12:30pm
1:30pm-5:00pm
Friday
8:00am-12:30pm
1:30pm-5:00pm
Saturday
CLOSED
Sunday
CLOSED