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Our Lives Indy
is Your Partner
in Care

HIV Care Coordination & More

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Supportive HIV Care Coordination

Full Health Clinic Services

Personal Care Manager

HIV Care Services

A nurse reading results

HIV Patient Care Coordination & Management

Navigate your care journey with the support of Our Lives Indy

Connecting you with the best HIV care is our priority at Our Lives Indy. We’ll partner with you through finding a doctor, navigating medication, and managing your mental health.

Call us to schedule

Make an Appointment with an HIV/PrEP Care Coordinator

Common Questions

General Questions

  • Upon a positive HIV result, we set up care coordination with you. This means we are with you every step of the way. We set up referrals to local HIV treatment providers that we trust. Over the following three months, we check in with you and the provider regularly to ensure proper treatment is occuring. We’ll also recommend you to our in-house mental health care providers to help with the mental load this news can bring. 

  • We provide connection to HIV Care Services, which means we refer you to the best HIV Care Providers we know and trust. Plus, we’ll check in with you and your provider often to ensure all is going well.

  • Yes, HIV care services are covered by insurance.

  • At Our Lives Indy and Raphael Health Center, no one will ever be denied care due to an inability to pay for services. Raphael Health Center accepts Medicaid, Medicare, and many types of commercial insurance. In addition to these, we operate the Federal Sliding Fee Discount Program. This program allows you to receive medical, behavioral, optometry, and dental health services at a discounted rate based on your family size and income.

    If you qualify for the Federal Sliding Fee Discount Program and have private insurance, Medicaid, or Medicare, you still receive the full benefit of the Sliding Fee. After insurance/Medicaid/Medicare are billed for your care, any remaining balance is billed at your qualifying tier on the Sliding Fee Scale.

    To take advantage of the Federal Sliding Fee Discount Program, patients must meet with a Financial Navigator at Raphael Health Center to enroll. To schedule an appointment with a Financial Navigator, call 317-926-1507 Monday-Friday between the hours of 7:30AM and 5:00PM.

     

    During your appointment with a Financial Navigator, Raphael Health Center staff will provide information on eligibility for Medicaid, Marketplace, HIP Enrollment, and the Federal Sliding Fee Discount Program, as well as assist you in enrolling for programs for which you qualify.

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A woman comforting another woman

Mental Health Services

You don’t have to go through a diagnosis alone

Testing positive for HIV can bring up a lot of emotions. Our Lives Indy is here for you every step of the way during your care journey. We’ll be in your corner with care coordination and mental health services so you can continue living life to the fullest.

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HIV Care Coordination Questions

  • HIV care coordination means that Our Lives Indy staff will connect you with a trusted doctor in the area to help you manage HIV. We will check in with you about appointments to ensure you are continuing to receive the care you need. Our Lives Indy also provides mental health services as part of our HIV care coordination and management.

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Mental Health Services Questions

  • Treating your mental health after an HIV diagnosis is just as important as looking after your physical health. Raphael Health Center provides the following mental health services to HIV care patients:

    • Depression Screening

    • Anxiety Management

    • Quit Smoking Programs

    • Family Counseling

    • Individual Therapy

    • Substance Abuse & Addiction Treatment

    • Mental Health Counseling

    • Medication-Assisted Treatment (MAT)

Medical Services

Care for your whole self at Raphael Health Center. Here, you can access everything from immunizations to family planning assistance, labs, annual check-ups, and more.

Dental Services

Smile brighter with dental services at Raphael Health Center. Our clinic can provide you with a full range of dental care, including cleanings, teeth whitening, exams, fillings, and more.

Optometry Services

Partnering with the Indiana University School of Optometry, we offer full service optometry services. Visit us for preventive care and education, comprehensive vision examinations, eye-wear orders, disease management, and more.

OB Care

We support you every step of the way during pregnancy. Visit us for prenatal care, newborn and well child care, pregnancy education, postpartum care, and more.

Housing, Job, Food, or Transportation Assistance

We help Raphael Health Center patients get the day-to-day essentials they need. After becoming a patient, you can talk to your provider or a staff member for more information on help with housing, jobs, food, or transportation.

Legal Services

Raphael Health Center offers free legal services through Neighborhood Christian Legal Clinic to patients below a certain income level. We invite you to make an appointment for a free consultation to see if we can help you.

Other Services Offered at Our Clinic

Pharmacy

The Raphael Health Center Pharmacy is now open! Get easy and affordable access to all the care you need. With Raphael Health Center, you can visit your doctor or dentist then pick up your PrEP and other prescriptions all in the same visit. Mail-order options are also available.

Pharmacy Hours:

Monday

8:00am-12:30pm

1:30pm-5:00pm


Tuesday

8:00am-12:30pm

1:30pm-5:00pm


Wednesday:

11:00am-3:00pm

3:30pm-7:30pm

Thursday

8:00am-12:30pm

1:30pm-5:00pm


Friday

8:00am-12:30pm

1:30pm-5:00pm


Saturday

CLOSED


Sunday

CLOSED

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